• Axcelerate Grading (Online)

• Viewing and Accessing Assessments in Axcelerate

Assigning Grading

• Assigning Grading in SIS21 Inbox (Daily)

CIR

• CIR Task Process

Complaints

• Level 1 Complaints Task Process

Compliance

• Coach PD and CCM Management Task Process

Content Direction

• Verbal Feedback Process

Course Audits

• Course Audits Task Process

Course Corrections

• Corrective Actions Task Process

Course FERCs

• FERC Completion Task Process

Course Observations

• Course Observations Task Process

Course Resulting

• Final Resulting Task Process

Course WOW Scores

Fast Track

• Fast Track Task Process

Funding - NSW S&S

• S&S Compliance Requirements Task Process

Payroll

• Payroll Task Process

People Management

• Managing The Roster

• 1 on 1 Coach and LT&A

• Payroll Task Process

• Hold Team Meetings

Provide First Aid (PFA)

• CT/RPL Task Process

Reasonable Adjustments (RA)

• Reasonable Adjustments Task Process

Receiving Calls

Recruitment

• Hiring New Staff Task Process

Resetting Password

Short Course Management

• Short Course Management Task Process

Squad Communication

• Student Support Task Process

Student Support

• Student Support Task Process

• Troubleshoot/Set up Task Process

• Helpful Links Task Process

• Student Support Calls Task Process

Student Support Calls 

• Student Support Call Back Task Process

Training and Assessment of IGNITE Submissions

• T&A of Ignite Submissions Task Process

Troubleshoot/Set Up 

• Troubleshoot/Set Up Task Process

Validations

• Validations Task Process

Warrior Management

• MIA Task Process

• VOE Task Process

• Learner Profile Task Process

• LLN Warrior Support Task Process

• Dealing with Inappropriate Conduct Task Process

• Deliver Webinar Task Process

Operations

• Allocating Warriors Bays for Client Bookings

• Facility, Equipment, and Recourse Checklists (FERCs)

• Stock Orders and Campus Issues

People Management

• Applying for Leave

Quality Assurance

• Validation and Moderation

Student Support

• Course Start (Prem Packs, Campus Prep, Communication)

• Student Support and Communication

• Student Support Plans

• Warrior Cancellations/Withdrawals

• Warrior Deferments

Training & Assessment

• Checking Cancelled Get Timely Appointments For Refund Requirements

• Content Delivery (On Campus)

• Content Delivery (Online)

• First Aid (Delivery, Grading, and Resulting)

• Get Timely Client Refunds

• Get Timely Staff Management (PIN Switching)

• Grading (On campus)

• Grading (Online) + Competency Logs

• How to Sweep Assessments

• How to Sweep eChecks

• LLN Assessments and Higher Approvals

• LLN Robot Approvals

• Professional Development (Industry)

• Professional Development (VET)

• Resulting When Competent

• Updating Get Timely Rosters

• HLT52021 RPL Procedure

• Running Online Workshops with WA Funded Students